Shipping Policy — Zyox Store

Last Updated: August 23, 2026

At Zyox Store, we are committed to delivering your orders safely, reliably, and as quickly as possible. Please read the following shipping policy before placing your order.

1. Shipping Availability

We currently offer delivery across Pakistan. Orders are shipped to the address provided by the customer during checkout.

2. Processing Time

Orders are normally processed within 1–3 business days after confirmation.

During sales, promotions, public holidays, or periods of high order volume, processing may take a little longer. We appreciate your patience in such situations.

3. Delivery Time

Estimated delivery time within Pakistan is generally:

• Major cities: 2–5 business days

• Other areas: 3–7 business days

• Remote areas: 5–10 business days

Delivery times are estimates and may vary depending on the courier service, destination, weather, holidays, or other circumstances beyond our control.

4. Cash on Delivery

Cash on Delivery (COD) may be available for selected products and locations. If COD is available for your order, you can pay the courier at the time of delivery.

Please make sure your phone number and delivery address are correct so our courier can contact you when required.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

From time to time, Zyox Store may offer free shipping promotions or special delivery offers.

6. Order Confirmation

After placing an order, you may receive a confirmation through the contact information provided at checkout.

For COD orders, our team or courier partner may contact you to confirm your order before dispatch.

7. Tracking Your Order

When tracking information is available, Zyox Store may provide the tracking details through your provided contact information.

You can use the tracking information to monitor the progress of your shipment.

8. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect, incomplete, or incorrect phone number/address, additional delivery charges may apply for re-shipping.

9. Delayed or Failed Delivery

Although we work with reliable courier partners, delays can sometimes occur due to:

• Weather conditions

• Public holidays

• High order volume

• Courier operational issues

• Incorrect delivery information

• Remote-area delivery limitations

• Unforeseen circumstances

If your order is significantly delayed, please contact our customer support team and we will assist you.

10. Damaged Package

If your package appears seriously damaged when delivered, please contact Zyox Store as soon as possible.

Where possible, take clear photos or videos of the package and product as evidence. This can help us investigate the issue with our courier partner.

11. Contact Us

If you have any questions about your order or shipping, please contact Zyox Store Customer Support through the contact details provided on our website.

Zyox Store
Quality Products. Reliable Service. Delivered to Your Door.